Privacy Policy

1. Introduction

Stage 360 (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://www.stage360.com.au), book our booths, or use our digital photo and 360 video experiences across Brisbane, the Gold Coast, and the Sunshine Coast.

2. Information We Collect

We collect information in several ways depending on how you interact with Stage 360:

• Contact & Booking Details: Your name, email address, phone number, event date, venue location, and package preferences when submitting a quote enquiry or confirming a booking.
• Event Media Content: Photos and slow-motion 360 video clips captured during events where our booths are operating.
• Guest Delivery Information: Mobile phone numbers or email addresses submitted on-site by event guests solely for the purpose of receiving their digital media via AirDrop, SMS, QR code, or email.
• Website Usage & Analytics: Technical data including IP address, browser type, device details, and pages viewed, collected via standard cookies to optimize site performance.

3. How We Use Your Information

We use collected personal information for the following legitimate business purposes:

• To provide quotes, confirm bookings, and coordinate event logistics.
• To deliver event media directly to guests and provide clients with post-event galleries.
• To communicate event updates, respond to enquiries, and issue invoices.
• To showcase genuine event experiences in our portfolio and social media, only with client consent agreed in your booking agreement.
• To comply with Australian legal and tax obligations.

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share information with trusted third-party service providers necessary to deliver our service (such as cloud hosting, email/SMS delivery gateways, and analytics), all bound by strict confidentiality and privacy standards. Information may also be shared:

• when event media is delivered through online galleries or social media, where event participants can access it; and
• when required by law, or to protect our legal rights.

5. Media & Consent

By participating in an event where Stage360 operates, you acknowledge that photo and video content may be captured. If you are the event organiser, it is your responsibility to inform attendees and obtain any necessary consent. We use selected media for marketing (for example on our website or social media) only with appropriate permission from the event organiser or the individuals involved.

6. Data Storage and Security

We implement robust technical and organizational security measures to protect your information against unauthorized access, loss, or misuse. Event footage is stored securely on encrypted cloud storage and made accessible only to authorized event hosts or guests via secure links or PIN-protected galleries.

7. Data Retention

We keep personal information and event media only for as long as we need it to provide our services or to meet legal requirements. You can ask us to delete your personal information at any time by contacting us.

8. Your Rights & Access

Under the Australian Privacy Act 1988, you have the right to request access to the personal information we hold about you and receive a copy of it, request corrections, request deletion of your personal information or of event media featuring you, and withdraw your consent to our use of your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us directly: